Financial Inclusion Organisation

People

A tangible social impact on households

Planet

Carbon-neutral across all operations

Profit

Attractive return for investors

OUR HISTORY AND VALUES

The past 25 years have seen incredible change in Georgia. Over this period, JSC MFO Crystal has grown from a small business project within a not-for- profit organisation founded by a group of internally displaced persons (IDPs) to the largest microfinance institution in Georgia.

People

A tangible social impact on households

Planet

Carbon-neutral across all operations

Profit

Attractive return for investors

OUR HISTORY AND VALUES

The past 25 years have seen incredible change in Georgia. Over this period, JSC MFO Crystal has grown from a small business project within a not-for- profit organisation founded by a group of internally displaced persons (IDPs) to the largest microfinance institution in Georgia.

112 thousand

CUSTOMERS

60%

WOMEN CUSTOMERS

1000+

MEMBERS OF STAFF

$101.2 million

LOAN PORTFOLIO

25.4%

PORTFOLIO YIELD

8.79%

TOTAL NPL

MFO Crystal

Customers

  • Crystal has perfect service quality. Employees are highly attentive, they put a primary focus on customers. Whenever I have a question or require an additional support, I always get a contact with the right person and receive quick feedback.

    Gulnara
  • Crystal is distinct by simplicity and comfort of the borrowing process.

    Ednar
  • An excellent institution to deal with, with strong commitment to the areas they service. All staff are very professional and knowledgeable. They quickly resolve any issue and provide specific service.
    Giorgi
  • I have been cooperating with Crystal for long time thanks for the financial and strong advisory contribution from the financial institution. They offered huge support – with the help of Crystal I met all business expenses, purchased inventory and increased revenues.

    Nana

Achievements

Achievements

The Largest Non-bank financial institution

Innovation DNA: FINTECH, DATA, E-Commerce, Green

First Fitch-Rated Non-Bank and First Women bond

The highest in region social rating 'A' by mfr in 2020

A UNIQUE 'PLATFORM FOR DEVELOPMENT' FOR MSMEs

Deep regional reach, Loyal customers & high nps

Special annual report and transparency award

national corporate responsibility award of 2018

Investors and Lenders

News

News