Crystal has adopted or publicly supported these external principles and standards:

Sustainable Development Goals

The Sustainable Development Goals

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The 17 Sustainable Development Goals (SDGs) were launched by the United Nations in 2015 to provide a universal set of targets and indicators designed to help countries eradicate poverty, protect the planet and promote prosperity for all. We consider the SDGs to be of critical relevance to our mission and values and have directly integrated 6 goals into our corporate strategy.

Women's Empowerment Principles

United Nations Women’s Empowerment Principles (WEPs)

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Crystal was one of the first five companies to support the Women’s Empowerment Principles (WEPs). Our people related policies and procedures ensure gender equality throughout the company. We also support the development of leadership skills and safe environment for female employees through various activities such as training, workshops and sexual harassment reporting mechanism.

UN Global Compact

United Nations Global Compact

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We have been a participant of the compact since 2011, and report annually against our contributions to the WEPS and the SDGs.

The smart Campaign

SMART Campaign’s Client Protection Principles

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To guide our market leading consumer protection conduct, we publicly endorse the principles of the SMART Campaign, which rewards companies that puts its industry-accepted consumer protection standards into operation. Our own rigorous procedures are outlined in the Consumer Protection policy, in line with National Bank of Georgia requirements.

IFC Performance Standards

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We consider the IFC Performance Standards to be the gold standard for the management of E&S Risk and strive to model our conduct on the values that they outline.

The UK corporate governance code


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Crystal reports annually against its adherence to the UK Corporate Governance Code, implementing the “Comply or Disclose” Principle to ensure open assessment of its Corporate Governance.