Microbank Crystal, a Georgian financial institution that has served micro and small businesses for nearly 28 years, has chosen Andersen as its technology partner to design and build its mobile banking app. The app is the first stage of a long-term partnership covering the development of Crystal’s digital channels.
Crystal has named the development of digital service channels, and mobile banking in particular, as its strategic focus for 2026. The agreement with Andersen covers the first stage of this work: Andersen will act as Crystal’s strategic technology partner, supporting the development of the bank’s digital channels as it expands its services under the microbank license.
“Developing our digital channels is a long-term strategic priority for Crystal, reflecting our commitment to advancing our technological capabilities and making our services more responsive to customers’ needs. Our partnership with Andersen will enable us to offer customers a simpler, faster way to access financial services, bringing the services they need together on a single, flexible digital platform. By working together, we aim to create a product that gives our customers greater choice and new ways to manage their financial needs.” said Ilia Revia, General Director of Microbank Crystal.
“For nearly 28 years, Crystal has served entrepreneurs in Georgia’s regions, and its microbank license opens the next chapter of that story. Our task is to give these customers a mobile banking app they will choose every day, in a market where people expect their bank to live on their phone. We see this app as the first step in a long-term technology partnership: Andersen’s experience in mobile and digital banking, payments, and core banking integration is now part of Crystal’s digital roadmap.” said George Taktakidze, Regional Director at Andersen.
“Developing a mobile banking platform requires close collaboration across multiple disciplines. For our team, this is an opportunity to bring our collective expertise and capabilities to a shared goal: building a product that meets our customers’ needs.” said Lasha Kanchaveli, Chief Information Technology Officer at Microbank Crystal.
For nearly 28 years, Microbank Crystal has supported micro and small businesses, particularly entrepreneurs in Georgia’s regions. The development of digital channels builds on this long-standing commitment, giving customers more ways to access financial services. It also enables Crystal to integrate its traditional service channels with digital solutions, offering customers greater flexibility in how they access services and interact with Microbank Crystal.
About Microbank Crystal
Founded in Georgia, Crystal is recognized as one of the country’s leading financial institutions, known for its sustained growth and robust reputation. On February 12, 2025, the company officially received its microbanking license from the National Bank of Georgia. With 28 years of experience, a loan portfolio of over 607 million GEL, a team of more than 1,000 employees across 47 branches, and a client base exceeding 100,000 individuals nationwide, Crystal continues to be a key player in Georgia’s financial landscape. The company maintains strategic partnerships with major international and local financial institutions. Learn more at https://ir.crystal.ge/
About Andersen
Andersen is an international software development and IT consulting company with 19 years of experience, 3,500+ in-house experts, 18 office locations, and 2,000+ global clients. The company offers end-to-end services, from business analysis and system design to software development, testing, and ongoing support. In financial services, Andersen has delivered 350+ projects with a team of 480+ industry-focused experts. Its expertise covers mobile and digital banking, payment solutions, lending, core banking system integration, and open banking; its published work includes mobile banking apps for retail and business customers, payment platform modernization, and digital lending solutions.
Learn more at andersenlab.com