Crystal’s social impact is delivered through its core services. We ensure the compliance with national regulatory requirements and international standards when it comes to consumer protection. We are guided by 7 principles for client protection from SMART campaign, which are embedded in our systems and daily routines.
We aim to promote social impact by setting annual social objectives. By tracking social impact indicators, we report about fulfilment of the social objectives in the annual reports. We implement internal controls and conduct regular external assurance exercise through the Social Rating. We provide special services to women and youth entrepreneurs. This is delivered though our flagship CSR initiative Yes-Georgia, implemented in cooperation with USAID and W-GDP.
Women’s Empowerment Crystal is one of the first companies to sign and endorse WEPs (Women Empowerment Principals) in Georgia. In 2018, in collaboration with UN Women and CiDA, Crystal developed its Women’s Empowerment Action Plan for 2018-2019. In harmony with Crystal’s Women’s Empowerment Action Plan, a mentoring program was also introduced to female employees of Crystal in 2019. The goal of the project was to empower female employees through a mutual exchange of professional experiences, thus inspiring, promoting and encouraging both their career and personal development. Within the framework of WEPs, Crystal also: