Microbank Crystal is one of the leading financial institutions operating in Georgia, distinguished by its dynamic growth and continuous development. On February 12, 2025, the company was granted a microbank license by the National Bank of Georgia. Notably, within just four months of obtaining the license, Crystal successfully launched full banking operations and introduced new products—an achievement unprecedented in the Georgian banking sector.
Crystal entered this new phase with nearly 28 years of experience and a strong, well-established market reputation. Today, the institution manages a loan portfolio of GEL 585 million (USD 217 million), employs more than 1,000 staff across 47 branches, and serves over 100,000 unique customers nationwide.
This strategic milestone has driven significant progress. Crystal’s portfolio has expanded, and its range of products and services has become increasingly diversified. In addition to its established offerings and business lines, the company has introduced several innovative solutions that enable customers to unlock greater opportunities, improve access to finance, and support the launch and growth of promising business initiatives across the country.
Crystal’s institutional shareholders are Incofin Investment Management and Developing World Markets. Following the successful acquisition of the microbank license and the commencement of operations, Crystal has continued to broaden its network of financial partners. The company now collaborates closely with more than 20 reputable international and local partners—including microfinance investment vehicles (MIVs), international financial institutions (IFIs), development finance institutions (DFIs), and commercial banks operating in Georgia—enabling Crystal not only to sustain its growth but also to contribute meaningfully to the development of Georgian businesses.
In 2025, the reputable international credit rating agency SCOPE Ratings assigned Crystal a credit rating of B+/Stable. This rating reflects Crystal’s strong profitability, successful transformation, sound asset quality, and stable liquidity position, underpinned by robust management and the ongoing support of leading institutional shareholders.