Crystal Introducing E-Signature in its Business Processes

The financial inclusion organization “Crystal” is working on the introduction of electronic signatures in its business processes, seeking to phase out paper consumption and fully digitize its activities.

The project will contribute to the reduction of paper use and environmental damage, as well as other material signature-related expenses — printers, cartridges, archiving, courier services, etc. Furthermore, it will help to optimize employees’ time and enhance flexibility of the work process, allowing to store transactions and documents in a single, secure space.

The project is being implemented in cooperation with “Signify” – a leading provider of electronic signature platform and solutions for flexible document storage. Currently, its services are used by around 500 business companies, including commercial banks.

Digitization of organizational processes, along with the customer services and products, is one of the strategic directions of Crystal. To this end, the company is constantly implementing digital solutions, allowing it to stay at the forefront in terms of using modern technologies.

„The introduction of electronic signature and the transition to digital docflow is closely intertwined with another priority of Crystal in corporate social responsibility – eco-friendliness, and represents a prominent, positive example of environmental care,” – states Crystal’s Chief Executive Officer, Ilia Revia.

Notably, Crystal is at the crucial stage of banking transformation, whilst continuing to stay committed to its organizational values – digitization and care for the environment – in this process. After the banking transformation, these areas will still be a priority for Crystal and implementation of crucial initiatives will further deepen.